Terms & Conditions

Last Updated: September 2026

Terms And Conditions

Welcome to OCIN. By using our website or placing an order with OCIN, you agree to the following Terms & Conditions.

01Products

We make every effort to accurately display our products, including their colors, designs, scents, sizes, and other details.

Actual products may vary slightly in color, shape, texture, or appearance due to lighting, screen settings, and the nature of our products.

Some OCIN candles are designed to resemble food, fruit, or beverages. All OCIN candles are non-edible and should be kept out of reach of children and pets.

All products are subject to availability and may be updated or discontinued at any time.

 

02Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, and product availability may change at any time. Applicable taxes and shipping charges will be displayed at checkout.

Payment must be successfully completed before an order can be processed.

03A considered experience

We reserve the right to cancel or limit an order when reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, inventory errors, or circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

 

04Shipping & Delivery

Orders will be shipped to the address provided at checkout.

Processing and delivery times shown on our website or at checkout are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

For questions about your delivery, please contact us at:

support@ocincandle.com

 

05Returns, Refunds & Order Issues

Due to the decorative and personal-use nature of our candles, purchases are generally considered final sale unless otherwise stated.

If your order arrives damaged, incorrect, or has another issue, please contact us with your order information and, when applicable, photos showing the issue.

Each request will be reviewed individually. Depending on the circumstances, we may provide a refund, replacement, or other appropriate resolution.

Nothing in these terms limits any consumer rights that cannot legally be waived.

 

06Candle Use & Safety

Always use OCIN candles according to the safety instructions provided with the product.

Never leave a burning candle unattended. Keep candles away from children, pets, drafts, and flammable materials, and always burn candles on a stable, heat-resistant surface.

Decorative and sculptural candles may melt, drip, or burn differently from traditional container candles. We recommend using a candle plate or heat-resistant tray to protect surrounding surfaces.

Do not move or touch a candle while the wax is hot or melted. Allow it to cool completely before handling.

All OCIN candles are non-edible, including candles designed to resemble food, fruit, or beverages.

To the extent permitted by applicable law, OCIN is not responsible for damage or injury resulting from misuse of our products or failure to follow the provided safety instructions.

 

07Website Content

The OCIN name, logo, photographs, text, graphics, and other materials displayed on this website may not be copied, reproduced, distributed, or used for commercial purposes without permission from OCIN or the applicable rights holder.

Any third-party trademarks, images, or other materials appearing on the website, if applicable, remain the property of their respective owners.

Nothing in these Terms & Conditions should be interpreted as a claim by OCIN to any patent, trademark registration, copyright registration, or other intellectual property rights that OCIN does not hold.

08Website Accuracy & Limitation of Liability  

We make reasonable efforts to keep product information, pricing, and other website content accurate. However, occasional errors may occur, and we reserve the right to correct them.

To the fullest extent permitted by applicable law, OCIN will not be liable for indirect, incidental, special, or consequential damages resulting from the misuse of our website or products.

Nothing in these Terms & Conditions excludes or limits any consumer rights that cannot legally be excluded or limited.

 

09Changes & Contact Us

We may update these Terms & Conditions from time to time. Changes will become effective when posted on this page, and the “Last Updated” date will be revised accordingly.

If you have any questions about these Terms & Conditions, your order, or an OCIN product, please contact us at:

support@ocincandle.com